Free Deliveryon local zone
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1. Free Local Shipping
At PaasTech, we are committed to providing high-quality products to our customers. All smartphones, tablets, and accessories sold through our website come with a warranty as provided by the manufacturer.
Free Shipping: We are pleased to offer free shipping on all orders within Kenya. There are no hidden fees or charges for deliveries made within this area.
Delivery Time: Local orders typically arrive within 3-5 business days from the date of shipment. Delivery times may vary depending on your location and public holidays.
2. International Shipping
Shipping Charges: For orders outside of Kenya, shipping charges will apply. Shipping fees vary based on your location and the size/weight of your order. The exact shipping fee will be calculated and displayed at checkout.
Delivery Time: International deliveries usually take between 7-14 business days depending on the destination. Please note that shipping times may vary due to customs or unforeseen delays.
3. Order Processing Time
All orders are typically processed within 1-2 business days after payment is confirmed. Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Orders are not processed or shipped on weekends or public holidays.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated arrival date of your order.
5. Delivery Delays
While we aim to ensure timely deliveries, there may be occasional delays due to circumstances beyond our control, such as severe weather conditions, customs clearance, or carrier issues. PaasTech is not responsible for such delays but will do our best to keep you updated.
6. Lost or Damaged Packages
In the unlikely event that your order is lost or arrives damaged, please contact our customer service team at support@paastech.co.ke. We will work with the carrier to resolve the issue as quickly as possible.
Shipping Restrictions
We currently do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations. Please ensure you provide a valid street address when placing your order.